Bentley Estate Management - Privacy Policy

PRIVACY AND SECURITY POLICY

Bentley Estate Management Limited Company registration number 112381 with registered address unit 1,2.02 Block 1 Eurotowers Gibraltar is committed to protecting and respecting your privacy in accordance with the Data Protection Act in Gibraltar (the “Act”).

This policy (together with our terms and conditions and any other documents referred to in it) sets out the basis on which any personal data that Bentley Estate Management collect from you, or that you provide to us including via Eurotowers Management Limited (company registration number 45600) or Westone Management Limited (company registration number 117241), will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how it will be treated.

By providing information direct to Bentley Estate Management Limited or visiting www.bentleyproperty.gi (and all pages linked within its sitemap) and/or social media platforms in relation to Bentley Estate Management Limited you are accepting and consenting to the practices described in this policy.

INFORMATION WE MAY COLLECT ABOUT YOU

In order to provide to you the best possible service, Bentley Estate Management sometimes need to collect information about you. We may collect and process the following data:

Information you give us. You may give Bentley Estate Management information about you by filling in registration forms, or by corresponding by phone, e-mail or otherwise. This includes information you may provide when you subscribe to participate in discussion boards, blogs, or other social media functions on the Site, enter a competition, promotion or survey, or when you report a problem with the Bentley Estate Management website, The information you give Bentley Estate Management may include your name, address, e-mail address and phone number, disabilities and details about your personal health, financial and credit card information, personal description and/or photographs.

Information we collect about you. When you visit the Bentley Estate Management site, Bentley Estate Management limited may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions and your operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Bentley Investments site (including date and time), or page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources. Bentley Estate Management may receive information about you if you use any of the other websites Bentley Estate Management operate or are involved with or the other services we provide. We are also working closely with third parties (including, for example, your financial advisors, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies consultant agencies ) and may receive information about you from them.

(Altogether the "Information")

COOKIES

The Bentley Estate Management Website uses cookies to distinguish you from other users of the site. This helps us to provide you with a good experience when you browse our website and also allows us to improve the Site. For detailed information on the cookies we use and the purposes for which we use them please contact info@bentley.gi.

Uses Made of the Information

Bentley Estate Management Limited use information held about you in the following ways:

Information you give to us: to carry out our obligations arising from any contracts entered into between you Bentley Estate Management limited Eurotowers Management Limited and / or Westone Management Company Limited to provide you with the information, products and services that you request from us (including but not limited to undertaking surveys, property appraisals, property advertising and/or consultant and estate management etc.);

to provide you with information about other goods and services Bentley Estate Management offer that are similar to those that you have already purchased or enquired about;
to provide you with information about goods or services Bentley Estate Management feel may interest you. We will, and in circumstances where we permit selected third parties to use your data, they will, contact you by phone, post and/or electronic means (e-mail or SMS) only where you give or have given consent to do so, you can contact us at any time info@bentley.gi should you not wish your date to be used.
to notify you about changes to Bentley Estate Management Limited
to ensure that content from the Bentley Estate Management site is presented in the most effective manner for you and for your computer; and
in the event that you raise an enquiry, complaint, suggestion or provide praise in relation to a franchised office, your Information may be forwarded to the given Franchisee to record or investigate the incident, to provide a response and for general record keeping purposes.

Information we collect about you. We will use this Information;

to administer the Bentley Estate Management Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve the Bentley Estate Management Site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of Bentley Estate Management , when you choose to do so;
as part of our efforts to keep the Bentley Estate Management site safe and secure. If you post or send offensive, inappropriate or objectionable content anywhere on, or to, the euro towers site, we may use your Information to stop such behavior;
to measure or understand the effectiveness of advertising sent to you and others, and to deliver relevant advertising to you;

Information we receive from other sources. We may combine this information with Information you give to us and Information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Where we propose to use your Information for any other purposes we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for use of your Information for additional purposes which are not listed above.

DISCLOSURE OF YOUR INFORMATION

We will not share your personal information with anyone other than in respect of the above purposes.

Unless listed below we will not disclose your Information to any third party without obtaining your prior consent. We may share your Information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; and
Analytics and search engine providers that assist us in the improvement and optimization of the Bentley Estate Management Site.

We may disclose your personal Information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your Information to the prospective seller or buyer of such business or assets subject to being in receipt of suitable confidentiality undertakings from the prospective seller or buyer.
If we are under a duty to disclose or share your Information and personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of use and other agreements, This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to the Bentley Estate Management Site. Any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS

You have the right to ask us not to process your Information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your Information to any third party for such purposes. You can exercise the right to stop us from using your data in this manner at any time by contacting us at info@bentley.gi or calling us on 00350 20048885.

The Bentley Estate Management site may, from time to time, contain links to third parties and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites are not owned or controlled by Bentley Estate Management limited and have their own privacy policies and that Bentley Estate Management do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

T&C'S

By accessing this website you agree to these terms and conditions. The www.bentleyproperty.gi website is provided solely for your personal use. You may not use this website for any commercial purpose.

LIABILITY AND INDEMNITY

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website. You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

GENERAL

We may change these Terms and Conditions at any time.

REFUND POLICY

We do not offer a refund policy; only refunds authorized by the directors will apply.

Company: Bentley Estate Management Ltd
Country of registration: Gibraltar
Registered office: Suite 1.2.02 Eurotowers, Europort Avenue
Company registration number: 112381
Contact number: 00350 200 43880
Contact email: info@bentley.gi